Thebigcheeze

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**** UPDATED REVIEW******
Scott got on a call with me as promised and, within a few short minutes, we had everything working!! He was kind, patient, and very knowledgable about the product and the software. Outstanding resolution. I’m upgrading my rating; but not to a 5. I should not have has to go through all of this. Thanks, Scott!!

Previous review below. Leaving it because it’s important to know where I came from.

I have yet to get the app working with the switch; and, needless to say, Amazon’s Alexa.

The device no longer commects with the app. It’s nothing more than a regular dummy switch now. It works, but only if you walk up and turn it on. You spend this kind of money on technologically sophisticated devices, you expect them to be tested and working.

I have spent a good deal of time with “technical support” only to be told repeatedly to “wait until next week, we are issuing a major fix…stay tuned”. Well, the fix never comes.

I have purchased a room full of Radiant plugs and switches. I don’t have the luxury of changing them all out for another brand because of the expense involved. I just want what I’ve purchased to work!!!

Buyer beware!!!!